Service Improvement by Listening
Meet our Service Desk Team
ITSC Student Internship Program
Sustainability in IT
IT for Teaching, Learning and Research
Staff Workplace
IT Infrastructure
Cybersecurity at HKUST
Fall 2016
ITSC Student Internship Program
William Wan
Head of Teaching Technologies


In the past few years, ITSC collaborated with ISOM and CSE to recruit over 60 student interns every year. They acquired a number of the following learning objectives by actively participating in the IT support and development tasks:

  • Leadership
  • Service Desk Operation
  • Computer Barn Support
  • Field Service
  • Networking Service Assistance
  • Application Development
  • IT and A/V Support in Teaching Venues
  • A/V Setup for Events

Feedbacks from student interns indicate that the program is a good preparation for their future career. Here are some of their achievements last year:

  • Developed the computer barn booking system with the schedule display at the door front
  • Developed the eNotice system to show the help desk roster and other useful notices
  • Developed the computer barn closing announcement system
  • Developed the PRS handset management system to manage the inventory of PRS handsets
  • Enhanced the print queue monitoring system
  • Assisted in the setup of new PC in several computer barns
  • Supported Service Desk and computer barn operations

ITSC will continue to work closely with the student interns to serve you better! If you are interested in joining the program, remember to watch out for our recruitment advertisement next April. 

Student Internship program completion certificate presentation ceremony
Student interns setting up the computer barn B